General practitioner4.8· 568 reviews

Baptist Primary Care - University

Jacksonville, Florida

Baptist Primary Care - University offers expert general practitioner services in Jacksonville, FL. Visit us at 3101 University Blvd S Suite 102 for compassionate, comprehensive healthcare. Call +1 904-737-1171 today!

Guest rating
4.8/ 5
Reviews
568
Category
General practitioner
City
Jacksonville
Usual hours
8 AM–5 PM

About Baptist Primary Care - University

Baptist Primary Care - University offers comprehensive medical services in Jacksonville, FL. This practice focuses on accessible and quality health care for individuals and families.

With a commitment to respect and compassion, Baptist's team of professionals delivers preventive care, treatment for acute illnesses, and management of chronic conditions. It's a community health resource that many trust.

Located at 3101 University Blvd S, Suite 102, Baptist Primary Care features a dedicated team led by experienced physicians like Dr. Richard Bowles and Dr. Bartilucci. They provide a range of services including general practitioner care, wellness checks, and chronic disease management.

The clinic operates Monday to Friday from 8 AM to 5 PM. Patients can make appointments easily by calling +1 904-737-1171. Walk-ins are also welcome, though scheduling ahead can reduce wait times.

Visitors appreciate the friendly and professional front desk staff. They ensure a welcoming environment from the moment you walk in. The clinic maintains high standards of cleanliness and patient care, ensuring a positive visit for everyone. Accessibility options are also in place, accommodating various needs.

What guests say about Baptist Primary Care - University

Guests often praise

High-quality care provided by knowledgeable and caring doctors. Friendly, professional, and efficient support staff.

Welcoming atmosphere that makes patients feel relaxed. Focus on individual patient needs during appointments.

Worth knowing

Occasional concerns about long wait times during busy hours. Mixed experiences with specific physicians' communication styles. Scheduling issues that may cause frustrations for some patients.

Best for

Individuals seeking a warm and friendly healthcare environment. Families requiring reliable general practitioner services.

Patients in need of compassionate chronic disease management. Anyone looking for accessible healthcare with a focus on respect and compassion.

What Patients Say About Baptist Primary Care - University

Reviews consistently highlight the friendly staff and welcoming environment at Baptist Primary Care. Dr. Harvey and Dr. Bowles earn high praise for their competence and compassionate care. Patients appreciate clear communication from support staff, which fosters a supportive atmosphere.

Many patients report that their experiences lead to positive moods before and after appointments. There's a warm feeling of sharing experiences with friends and family, enhancing their visits. Cleanliness and organization receive frequent commendations, ensuring a pleasant waiting area.

Comments about the front desk reflect professionalism and courtesy, creating an inviting first impression. However, some reviews note variability in the communication style of individual physicians, leading to differing patient experiences. This can influence how patients view their overall care, but many remain hopeful for improvement.

What Baptist Primary Care - University offers

Services, accessibility, payments and more, grouped as the place lists them.

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Opening hours

When Baptist Primary Care - University is open during the week.

Opening hours
Monday8 AM–5 PM
Tuesday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed
SundayClosed
Call for information+1 904-737-1171
ContactWhatsApp · Website

Hours can change on holidays. Call ahead to be sure.

Before Your Visit to Baptist Primary Care - University

Located at 3101 University Blvd S Suite 102 in Jacksonville, Baptist Primary Care - University offers accessible health care. The clinic opens from Monday to Friday, 8 AM to 5 PM. Saturday and Sunday are closed. Expect higher patient volume during lunchtime, especially on weekdays. Walk-ins are welcome, but calling ahead can help in scheduling an appointment to minimize wait times.

Wheelchair-accessible parking and entrances enhance accessibility for all visitors. The clinic offers a clean environment, ensuring comfort for all patients. Upon arrival, patients can expect friendly interactions with staff who prioritize care and respect towards individual needs. Be prepared to provide necessary insurance information if applicable.

Parking is available near the entrance, though it fills up quickly during peak hours. It's wise to arrive a little early to find a spot. Upon entering, the front desk staff greets you with warmth, ready to assist in the check-in process. A calm atmosphere prevails, making it a pleasant place to seek care. Contact them directly for any inquiries about accepted payments or specific services.

How to get there

Address

3101 University Blvd S Suite 102, Jacksonville, FL 32216, United States

Photos of Baptist Primary Care - University

Reviews of Baptist Primary Care - University

What recent visitors say, and how the ratings add up.

4.8/ 5

Based on 568 reviews

Rating distribution

  • 592%
  • 43%
  • 31%
  • 21%
  • 14%
  • ME B.2026-10-15

    Dr Harvey is HIGHLY recommended. First time in 10+ years I've had a MD who is competent and caring! The support staff is always courteous and efficient and cares for my individual needs. Having medical professionals who know how to focus on me at this stage of my life is a great relief!

  • David R.2026-10-14

    A friendly, welcoming staff and Dr. Bowles is a fantastic doctor.

  • Helen R.2026-10-12

    Front desk staff is very friendly and professional but, I'm not to sure about my PCP!! I only seen him twice but he don't speak when coming in room!! One of those times he ask me why I showed up for my appointment when I had cancelled 2 appointments prior I thought scouled like a kid and not to get into to much but I was really going through things in my life and dealing...

Show all reviews (9)
  • Letitia H.2026-10-09

    Look it! Dr. Richard Bowles and his staff are the best! Love ❤️ y'all!

  • Will H.2026-10-08

    It makes you feel happy to be able to talk to family and friends about your experience at the doctors office. It keeps you in a very pleasant mood, walking in and walking out the door to know that you were taken care of properly.

  • Ann C.2026-10-08

    Dr Bartilucci has been my PCP for more than 20 years. I now live in St Johns County but continue to go to her office on University Blvd because I can’t imagine changing to another PCP.

  • Julia M.2026-10-03

    I have been a patient for over ten years. I like that I can get an appointment within a reasonable time frame. I also appreciate having access to my records portal.

  • Tammy E.2026-09-05

    I got in very quickly. My issues were addressed and I was referred out. The referral coordinator was able to get me scheduled for the very next day. It made me feel calmer about my concerns that I was taken such good care of. Dr Bowles is such a kind, compassionate and caring doctor!

  • Wallace2025-12-26

    This office is well managed in every way. Waiting area is large, clean and nicely furnished. The administrative staff is very courteous and efficient. The medical staff is friendly, professional and competent. The wait time is always minimal. Dr. Richard Bowles is great . He listens closely to my concerns and is very thorough in his questioning and analysis and is never...

How Baptist Primary Care - University scores

Scored out of 10 from what reviewers say. Topics they do not mention are left out.

  • Quality of care9/10
  • Staff friendliness9/10
  • Wait time8/10
  • Communication8/10
  • Cleanliness9/10
  • Appointment scheduling8/10

Frequently asked questions

What services does Baptist Primary Care - University offer?

Baptist Primary Care - University provides general practitioner services. Contact the office to confirm specific services available.

What are the operating hours?

The clinic operates Monday to Friday from 8 AM to 5 PM. It is closed on Saturdays and Sundays.

How can I schedule an appointment?

To schedule an appointment, call +1 904-737-1171. It’s best to check with the clinic regarding walk-ins and appointment availability.

Where is the clinic located, and is parking available?

The clinic is located at 3101 University Blvd S Suite 102, Jacksonville, FL 32216. There should be parking available. Confirm with the clinic for specific parking details.